SuccessfulWorkplace

This may ruffle feathers of the Black Belts among you but I’m going to highlight an example to explain precisely why the majority of pragmatic clients aren’t interested in the upper levels that Six Sigma goes to. I’ve found through experience over the years that a client is more interested in building a continuous improvement […]

The IT world is a dichotomy. On one hand we have our peers and educators telling us that to learn to code creates a foundation for entry into the world of the software business and yet in our own enterprise domain we yearn for the ability to create without code. Take a look at the […]

Employees doing the hardest work almost always have the best view of how to improve the work they do. But all too often this insight into work process is squandered simply because no one asks for their feedback. They are paid to work, not to think, no? No. Not at Toyota. An elegant solution to […]

Here’s a pre-coffee morning thought and following on from recent posts about enterprise social here on Successful Workplace: with social creating a wave through the business process space, removing silos and increasing collaboration in the enterprise, does this mean that specialised and centralised functions like a Center of Excellence should no longer exist ? Two sides of the coin […]

In a recent post on BPMRedux, What goes around comes around, I wrote about the swing between the need for process automation and the rise of workforce collaboration in the enterprise. And sitting on the train home there was another thought which struck me, two process improvement schools diametrically opposed to one another. On several […]