SuccessfulWorkplace

The following is a guest post by Sarah Hewson, a business consultant with APQC in Houston, Texas. Sarah manages the delivery of consulting and research projects across a wide range of industries and in government, including work with the House of Representatives and the U.S. Department of Homeland Security. Sarah co-authors research studies for APQC […]

Knowledge management and business process management are often considered two distinct disciplines. It wasn’t always that way. Over time, the two domains have separated and it has been to the detriment of business. This is how it happened and why it needs to be fixed. Definitions A significant challenge of any discussion of business process […]