Tag Archives: Healthcare

Your EMR is lonely without process

The following is a preview of a soon to be released article on Electronic Medical Records (EMRs) and business process. To receive a copy, contact me at: [email protected]. The move to electronic medical records (EMRs) is underway in the US. This critical component of health information systems is already yielding benefits for an inefficient system. […]

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Healthcare is ‘wasting’ away

I recently came across an article co-authored by someone I respect a great deal, Don Berwick, in which the authors address the current estimated annual US healthcare waste by category. I strongly recommend reading the article. What struck me the most was how many of the estimated waste categories can be significantly impacted by using […]

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Van Halen’s Management 101

Could healthcare take a lesson from the rock band Van Halen? Atul Gawande, author of The Checklist Manifesto, describes a simple management tool that Van Halen used to quickly gauge process quality and compliance at their concert venues. By demanding M&M’s with all brown ones removed or face cancellation of the show with full compensation to the band. Evidently, they […]

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Repeat business is an awful thing

The following is a guest post by Dr. Gary Ferguson. Gary Ferguson has a strong background in starting, leading, and turning around healthcare IT organizations. Dr. Ferguson earned his doctorate in pharmacy and pharmacology at the Los Angeles County and University of Southern California Health Network, and gained clinical experience working in a trauma center. […]

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The Toyota of healthcare? Deming would be proud.

What a privilege to spend three days in Utah with Intermountain Healthcare at their Mindshare 2012 Conference. I was invited by the CFO Bert Zimmerli and CIO Marc Probst when we met last week at HIMSS 2012 in Las Vegas. I was very interested, but what truly closed the deal was attending a session with […]

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